Shape Me London
Effective Date: 01/05/26

Our Approach to Your Privacy

At Shape Me London, your privacy is treated with the same care and attention as our treatments. We are committed to handling your data responsibly, transparently, and in line with UK data protection laws.

Information We Collect

Website Usage

When you visit our website, we may collect limited technical information such as your IP address, browser type, and pages visited. This helps us understand how our website is used and improve your experience.

Contact via WhatsApp

We do not use contact forms or directly collect personal information through our website.

If you choose to contact us via WhatsApp, we may receive:

• Your phone number

• Your name (as shown on your profile)

• Any information you choose to share in your message

This information is used solely to respond to your enquiry and provide our services.

How Your Information Is Used

We use your information in a simple and respectful way:

• To respond to enquiries

• To communicate about bookings or services

• To improve our website and overall experience

We do not send unsolicited marketing or share your data for advertising purposes.

Third-Party Services

Communication via WhatsApp is subject to their own privacy policies and data handling practices. While we take care with your information, we recommend reviewing WhatsApp’s policy before initiating contact.

Legal Basis for Processing

We process your data only where necessary:

• When you choose to contact us (consent)

• To respond to enquiries and operate our business effectively (legitimate interest)

Data Retention

We only retain your information for as long as necessary to respond to your enquiry or provide services. We do not store data longer than needed.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion

• Object to how your data is used

• Withdraw consent at any time

You also have the right to raise concerns with the Information Commissioner's Office (ICO).

Data Security

We take appropriate steps to protect your information. However, communication via third-party platforms such as WhatsApp operates outside of our direct control.

Cookies

Our website may use cookies to enhance performance and improve usability. You can manage cookie settings through your browser at any time.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on this page.

Contact

If you have any questions about this policy or your data.